Enhance Customer Experience with Evidence-Based Decisions

Shippers striving to meet customer expectations for service, cost and choice face increasingly complicated challenges. In the ever-changing modern… Read More

Avoid Delivery Disaster with Actionable Intelligence

Customer experience increasingly relies on an organization’s ability to provide seamless product delivery. Disruption anywhere in the order-to-cash… Read More

3 Alternative Ways to Reduce Parcel Shipping Costs

Shipping cost management challenges are second nature for many businesses. Optimizing vendor management, carrier relationships and total resource use… Read More

Exploring the Importance and Challenges of Secondary Packaging

The e-commerce explosion is leaving retailers scrambling to differentiate themselves through excellent customer experiences. Think about it. In a… Read More

4 Reasons to Modernize Logistics Management Practices

Shipping and logistics management have long been segregated into disparate categories, creating an illusion that these areas of operation are highly… Read More

Make New Friends, But Keep the Old; One is Silver and the Other Gold

That old scouting song has something important to tell us about relationships with Enterprise Logistics Providers. No one knows your business better… Read More

Rethinking Network Flows to Survive – and Sustain – in a Capacity Constrained Environment

A robust construction market and increased regulatory requirements are combining to squeeze domestic transportation capacity. The American Trucking… Read More

Consumers, Cash and Carbon: A Challenging Balance

Last Sunday, I pulled into my neighborhood behind a U.S. Postal Service (USPS) delivery truck. It stopped at one of eight houses on my short street… Read More

Think your digital supply chain is smart? Here’s how to make it smarter.

TechTarget says the foundation of the digital supply chain “is built on Web-enabled capabilities,” as opposed to the industry’s more-common model… Read More

How E-Commerce is Redefining Transportation Practices

For retail shippers, there was a time when “meeting customer expectations” meant supplying the right quantities of product to the right location on… Read More

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