At October’s mid-point, shippers and shoppers are intensifying their holiday activity ahead of a historic holiday peak season. Read More »
Last Days to Ship? 7 Tips to Meet Holiday Deadlines
With more shoppers going online to place orders this year, the holiday e-commerce season will be one for the record books. To ensure that their goods… Read More »
6 Qualities to Look for in an E-Commerce Logistics Partner
Much like a successful marriage, the relationship between a shipper and its logistics partner has to be mutually-beneficial, trust-based and… Read More »
Plan, Adjust, Communicate with Data Visibility
Supply chain visibility empowers you to reduce risk and improve customer service. That’s especially important in a period of widespread disruption,… Read More »
Master Omnichannel Fulfillment, Enhance Experience
In the 1980s, Service Merchandise was a retail force. The “catalog showroom” shopping experience attracted scores of customers. Beyond the “touch and… Read More »
3 minute read Tags: Retail fulfillment customer service supply chain analytics supply chain optimization
Omnichannel: 3 Ways Service Merchandise Got it Right
In retail, timing is everything. Deliver what consumers want where and when they want it, and you can carve a success path that lasts until consumer… Read More »
4 minute read Tags: Retail fulfillment customer service inventory management omni-channel technology
The Service Merchandise Experience: Omnichannel in the ‘80s
Knowing that customers flocked to its stores to “experience” a select number of products, and willing to test out new technologies and retail… Read More »
4 minute read Tags: Retail customer satisfaction customer service inventory management omni-channel
The Logistics of Valentine’s Day: Signed, Sealed and Delivered
Signed, Sealed and Delivered: The Logistics of Valentine’s Day February 14 marks the most romantic day on the calendar: Valentine’s Day. It’s… Read More »
Reverse Logistics: Charting a Course to Protect Profit
In today’s marketplace, more of your customers are purchasing products online. Through the trust built by e-commerce giants, consumers are happy to… Read More »
5 Red Flags for Retailers Racing Amazon
Consumer expectations are fueling retailers’ response to service demands. Organizations working to improve e-commerce performance face hurdles that… Read More »
3 minute read Tags: Retail risk fulfillment LTL customer service multi-modal parcel Increase Profitability ecommerce last mile Optimize Networks