In times of crisis, immediate challenges that jeopardize your ability to operate and serve customers deserve your central focus. While apparent pain… Read More »
What Do We Do with All These Returns? E-commerce and Reverse Logistics
Consumer products manufacturers’ e-commerce operations need a reverse logistics process that can handle a high volume of returned merchandise… Read More »
Improve E-Commerce Experience Without Sacrificing Profitability
In 2018, U.S. consumers spent $517.6 billion online, up 15% over the prior year. E-commerce represented 51.9% of all retail sales growth that year,… Read More »
7 Pitfalls Imperil Indirect Spend Management
Indirect Spend presents complex challenges but brings opportunities for increased efficiency and cost control. Managing this expense area becomes… Read More »
The Importance of Key Performance Indicators (KPI) – Part Two
In my previous blog, we established the need to measure Key Performance Indicators (KPIs) as a metric of business performance. It is important not… Read More »
The Importance of Key Performance Indicators (KPIs) - Part One
Key Performance Indicators (KPIs) are the measurements a business uses to track progress toward meeting its goals. To establish meaningful KPIs,… Read More »
