Much like a successful marriage, the relationship between a shipper and its logistics partner has to be mutually-beneficial, trust-based and… Read More »
Plan, Adjust, Communicate with Data Visibility
Supply chain visibility empowers you to reduce risk and improve customer service. That’s especially important in a period of widespread disruption,… Read More »
Enhance Customer Experience with Evidence-Based Decisions
Shippers striving to meet customer expectations for service, cost and choice face increasingly complicated challenges. In the ever-changing modern… Read More »
The Importance of Key Performance Indicators (KPI) – Part Two
In my previous blog, we established the need to measure Key Performance Indicators (KPIs) as a metric of business performance. It is important not… Read More »
The Importance of Key Performance Indicators (KPIs) - Part One
Key Performance Indicators (KPIs) are the measurements a business uses to track progress toward meeting its goals. To establish meaningful KPIs,… Read More »
Supply Chain Optimization: When is the right time?
How do you know when you should engage in a supply chain optimization exercise? Many companies are unsure of the value, and they’re reluctant to… Read More »
Step One to Mitigating Risk in a Global Supply Chain? Total Visibility.
Whether it’s lead in paint on toys manufactured in China or an earthquake that temporarily shutters a factory in Japan that makes Smartphone… Read More »
What is Cost to Serve?
Cost to Serve is the analysis and quantification of all the activities and costs incurred to fulfill customer demand for a product through the supply… Read More »
Sir Francis Bacon and Thomas Hobbes: Almost Right about Knowledge
Decisions you’re making now present one of three outcomes for your business: better results, lost ground, or stagnation. While that’s a very… Read More »
What are Key Performance Indicators?
The key phases in identifying Key Performance Indicators are: Read More »
