Logistics Lessons from Service Merchandise

Service-Merchandise-Webinar-June-2020The concepts that brought clipboards and conveyor belts to the retail forefront are taking center stage again. Retailers that engineer an effective online fulfillment strategy can deliver a prime experience to omnichannel shoppers seeking a variety of delivery options.

Watch our Supply Chain Master as he welcomes Service Merchandise CEO Raymond Zimmerman for a live Q&A to discuss the retail giant’s experience-focused fulfillment strategy. They’ll welcome audience questions and discuss:

  • Inventory strategies for optimal fulfillment
  • Leveraging technology resources to support experience
  • Modeling networks to balance cost and service

Watch our webinar for a live Q&A with John Richardson and Service Merchandise CEO Raymond Zimmerman as they discuss the motives behind yesterday’s fulfillment methods that will support growth tomorrow.

Presenter Bios

large-Raymond ZimmermanRaymond Zimmerman - Service Merchandise CEO

Zimmerman spent more than 40 years as CEO of Service Merchandise, a company he co-founded with his father in 1960. An expert all phases of sales, operations and marketing, he served as a board member for Limited Brands for 35 years.

John Richardson - Vice President, Supply Chain Analytics - PNGJohn Richardson - Vice President, Supply Chain Analytics

John is Transportation Insight’s Supply Chain Master. For more than 20 years, he has turned the design of complex logistics strategies into an art form by helping companies build supply chains that deliver optimal performance. Working across multiple industries and geographies, he uses advanced modeling techniques and software to help shippers identify and execute supply chain cost and service improvements. A Supply & Demand Chain Executive 2020 Pro to Know, John is an expert in transportation and network analysis, inventory optimization, supply chain simulation and data-driven forecasting.

Social Proof - new_web-2